Thilo Orthen

Omnichannel, Retail, E-commerce, Productmanagement, Coaching,BtC, BtB, Changemanagement, Businessstrategy, International experience in Asia. Commercieel directeur, Retailmanager, Operationeel directeur, Regiomanager, Areamanager, Managing Director. Permanent and temporary. Beschikbaar. Feel free to connect and meet. 0031655396725 thiloorthen@gmail.com

Responsible: Manage sales and P&L. 30 Employees with offices in Hengelo, China & Indonesia. Achievements: Define and implement a total new international Omnichannel sales &marketing strategy. Acquisition of 2 new Omnichannel DIY market chains in Germany and 2 DIY market chains in Servia. Created the market leading Multi-channel Online/Ecommerce Platform www.tuinmeubelen.nl.

Responsible: Sales of consumer electronics, P&L of all 150 Dixons stores, managing 7 Regionmanagers and 600 Employees. Member MT BASgroup. Achievements: Define and implement a new strategy together with all employees. Increased revenue, margin, optimisation of personnel planning and significant cost saving of personnel costs.

Responsible: 49 Prominent stores and service at home, 14 shop in shop Molenaar stores and service at home, Managing 7 Regionmanagers and 150 Employees. Member MT Prominent. Achievements: Develop and implement sales/developmentplan with new bonus system and focus on Net Promotor Score.

Responsible: 70 Beter Horen-stores and service at home. Managing 7 Regionmanagers and 250 Employees. Member MT. Responsible for turnover and performance. Marketing and innovation Achievements: Develop and implement customer focus strategy and several commercial concepts. Increased Net Promotor Score from 18 percent to 27 percent in the first year. Customer satisfaction from 6,8 to 8,1 also in the first year. Highest score in acquisition of new clients, and average sales price.

Responsible: 30 ECI-stores, 1 new brand Cosmox-store. Managing 3 Areamanagers and 180 Employees. Responsible for turnover and performance Achievements: Develop and implement retailstrategy. Restyling stores in line with herpositioning. Develop and implement new bookstoreconcept: Cosmox. Increased number of visitors with 40% and raised number of members with 5000 members in the first year. Nomination Retailer of the year in 2007.

Responsible: Sales/margin, P&L and overall cost structure of megastore Mediamarkt in Enschede. (3500m2) Managing 12 Department Leaders and 110 Employees. Product assortment;entering/exiting/GFK/margin makers/industrial consultations/competition. Stocklevel/age/negative stock. Marketing; compiling flyers/newspaper advertisements/marketing funds. Achievements: Became the local marketleader. Best coordination of opening new megastore in Almere.

Responsible: Sales/margin, P&L and overall cost structure. Marketing; compiling flyers/newspaper advertisements/personalized mailings. Managing 4 executives and 30 Employees. Processing returned items and delivery of items from the Netherlands within 24 hours. Member MT. Determining strategy, business analysis, and implementation of SWOT. Organizing large-scale model-making/car-entertainment events. (15000 visitors) Achievements: Yearly revenue growth (5 years) from 25%. Best performing store in Europe.