Thomas Pfromm

o County Responsibility Germany, Austria, Sweden, Check Republic, Netherlands o Retail Network Development, Open Points o Completion of all Annual Target and Agreements o Implementation and Tracking of all Retail Campaigns o Planning and Implementation of Marketing Campaigns, Budget Management

o District Management, Bavaria Germany o Conclusion of all Annual Target Agreements with the Dealer Network o Tracking of all Wholesale and Retailer Targets o Implementation and Tracking of all Retail Campaigns o Retail Network Development, closing Open Points

o District Management Franconia, Bavaria, Swabia o Conclusion of all Annual Target Agreements with the Dealer Network o Tracking of all Retailer Targets o Implementation and Tracking of all Retail Campaigns o Retail Network Development, closing Open Points

o Remarketing of Rental/Fleet/Leasing Vehicles o Establishing and Tracking the Used Car Target Agreements and Marketing Strategies with the Dealer Network o Introduction and Implementation of the Renault 7-Stars Used Car Brand

o Aftersales Dealer Support o Implementing and Tracking of all Quality and Aftersales Targets o Tracking of all Aftersales Campaigns o Implementation of Renault Workshop Reception Dialog

o Introduction and Implementation of new Warranty Guidelines o Dealer Management System conversion to Integrated Warranty and Vehicle Database o Dealer Training

o Technical Dealer Support o Technical Dealer Training

o Production of Technical Documentation, Workshop Manuals and Training Videos for Ford Werke Deutschland o Train the Trainer Courses for Ford Werke Deutschland