Thorsten Herms

Manager of the logistic departement. Leader for 15-20 people in goods receiving-, pickig-, goods issuing-, finaltest-, SWAP- and DOA departement. Also responsible for KVA wait handling. Arvato teleservis is part of the Arvato Services Group which is owned by Bertelsmann AG, Germany. Arvato Teleservice is one of the leader in aftersales services for mobile companies and mobile provider.

First contact for all customer requests Coordinating the transport logistic updating production forecast on weekly base controlling of related replenishment productions and delivery's coordinating regular stock audits Regular face to face meetings with key customers for business and performance review and upcoming projects Project leader for logistic part on migrating of steering processes for consignment stock replenishment Project leader for logistic part on implementing SOX,

Substitute for the team leader. Training and support for new Siemens Automotive customer support team. Confidant within transferring Service Center activities from America to Hungary. Project member for implementing an automatic re-planning tool into SAP environments. Internal Project Leader for transferring the consignment stock processes.

Order handling for European customers in automotive, telecommunication and identification business. Responsible for the logistics in startup project for new German biometric passport and for the logistics in special project for FIFA World Cup Germany vouchers. Training and support for new Siemens Automotive Customer Support Team in Budapest

After sales service: Autonomous project for analyzing expandable items and spare parts in active production process directly at customer. Technical clarification: Organizing deliveries of urgent-demand spare parts

Asset Management

National project for restructuring the German roadside emergency phones. Coordinating purchasing department, production, highway safety guards, road technicians and ministry of transportation

Konstruktion / Produktion