Thorsten Reder

Manage the sales & order management team for retrofit projects (upgrades and redesigns for installed pumps) Technical and commercial negotiation of international tenders Training of field sales & service managers Develop business in focus markets Develop engineered aftermarket solutions Plan and achieve sales targets

Responsibilties: Manage the sales / order processing team for boiler recirculation pumps Plan and achieve annual and quarterly sales targets Key account manager for worldwide customers (Europe, USA, Asia) Technical and commercial negotiation of international tenders Order management from P.O. until completion of contract Optimize and coordinate internal processes with involved departments

Manage worldwide warranty claims from EPCs and owners Coordinate manpower and material supply for rectification Analyse root cause(s) of the warranty claims with internal and external experts Commercial negotiation for cases within the clients responsibility Establish necessary action to avoid repetition and improve products.

Konstruktion