Dr. Tibor Mihálka

Responsible for the development and management of the Aeronautical revenue portfolio including Fuel farm, Ground handling, Cargo handling and In Flight catering concessions. To develop and implement successful commercial initiatives which contribute to solid revenue growth and exceeds annual targets. The aeronautical revenue increased by 100% in 3 years (total annual revenue of USD125 Mln) during my leadership.

Developing commercial strategy for a regional airport that has been reopened with traffic declined to minimum. Lead execution of strategy to multiply traffic in highly competitive market and maximize revenue. Key achievements: • Establishing air bridge between Germany and Sarmellek. • Successful negotiation with Russian tour operators and airline to operate to Sarmellek. • Minimized the heavy loss from previous ownership. • Mentoring a team of 4 with minimal experience in airport management.

Organizing and leading centralized research activity of Company. Responsible for cargo business development, sales (B2B) and marketing toward cargo operators and air freight transportation companies and airport charges management with direct report to Director Aviation Business Unit. Managing, mentoring and coaching a team of 4 to 6.

Management of airport charges (annual revenue of USD130 Mln). Setting and monitoring execution of aviation strategy and leading the Company’s strategic activities like planning, airline marketing and ground handling with direct report to the Director Aviation Business Unit. Managing, mentoring and coaching a team of 4 to 6.

Leading business development, airline acquisition (B2B sales) and key account management with direct report to CCO and to CEO (2006-2007). Managing, mentoring and coaching a team of 4 to 6.

Airline acquisition (B2B sales) and key account management to expand Budapest Airport’s network with report to the Head of Aviation Division. This job included market analysis, preparing agreements, outside and inside sales. Beside core sales activity this job also included preparing (analysis and proposal) aviation related pricing policy of the Company (fees that represent 80% of the total revenue).

Lead and supervise daily ground handling operation activity provided for the airlines (30-50 staff member daily) at Budapest Airport. Sales task: new client acquisition and key account management (airline customers).

Supervise ground handling service provided to airline’s passengers and to aircraft on ground including preflight activity(preparing documents and system update). Airline representation toward passengers and liaise with freight forwarders.

Supervise preparation of aircraft for journey. Coordinate all ramp activities around the aircraft.

Provide customer service for passengers at the airport.