Tihomir Yovkov

Migrating WebSphere MQ services and support for ABNAMRO Bank in Netherlands to IBM in Hungary.

Responsible for the upgrade of WebSphere MQ servers from V6 to V7 Responsible for implementation, renewal and issues with SSL certificates; advising developers on how to establish successful SSL secured connection to MQ; resolving issues with OSCP Migrating MQ installations from Solaris SPARC to Linux servers

Providing support for MQ infrastructure at UniCredit Group around Europe; Participating the upgrade of WebSphere MQ servers from V6 to V7; Liaising with Applications Responsible Teams to help in problem diagnosis and acting as a consultant to resolve such matter within MQ; Monitoring the performance of the WebSphere MQ and initiating remedial action if necessary; Producing clear technical documentation and conforming to any audit requirements; Implementing SSL and OAM security, clusters;

Provided training for the Middleware Team on WebSphere MQ V7. Created procedures for checking status and health of MQ servers, queue managers and MQ processes. Attended training for WebSphere Application Server versions 6, 7 and 8.5. Training included all aspects of install and upgrade of WAS server; deploying and upgrade of Java application; connecting Java application to use MQ JMS as message provider.

Providing technical support to over 400 instances in EMEA during the normal working day; Upgrade, install and maintenance of WebSphere MQ (MQSeries) and related system software across multiple platforms; using ITIL best practices; liaising with Applications Teams to aid in problem diagnosis; Producing clear technical documentation and conforming to any audit requirements; WebSphere MQ on Distributed Systems; SSL, OAM, Clustering

Operating in the CTI EMEA, responsible for providing technical support and delivery to internal businesses on a regional basis. Supports for the following products: Desktop, Messaging, Voice, Blackberry, Video, Collaboration, Security and Remote Access. Conducting first-level incident diagnosis and determining the most effective and standard method of restoring service using predefined cases;