Tim Lippert
Angestellt, OnSite Support Engineer, Dimension Data AG
Erlangen, Deutschland
Werdegang
Berufserfahrung von Tim Lippert
Bis heute 9 Jahre und 8 Monate, seit Nov. 2014
OnSite Support Engineer
Dimension Data AG
Netzwerk Administration, design and monitoring
1st and 2nd Level support; Cisco Network Configuration/Troubleshooting; Site2Site IPSec VPN Configuration/Troubleshooting; Firewall Configuration Support; ITILv3 Service Operation and Continual Service Improvement in a ISO 27001 Organization; Technical application, service portal and customer system support; Project Management complex IT concepts, connectivity concepts; Info&Data Security concepts&principles; User and Knowledge Base Management
2007 - 2013
IT Technician
ABA Solutions GmbH
Managed survey, rollouts and data migrations; Installation&testing data networks for U.S Military in europe; Installation video&VoIP systems; Direct customer interaction, Network planning and configuration support&Troubleshooting.
2006 - 2007
IT Technician
Unilever Deutschland GmbH, Dell Computers
Managed Rollouts, Data Migrations, group instructions for new OS and programs, documentation for customer review&approval; on-site IT support for LAN network and OS configuration & troubleshooting
Ausbildung von Tim Lippert
3 Monate, März 2013 - Mai 2013
Cisco routing and switching
Control Data Training
Cisco configuration and troubleshooting, Layer1-4 OSI protocols and concepts
Sprachen
Deutsch
Fließend
Englisch
Muttersprache
Spanisch
Grundlagen
Russisch
Grundlagen