Tim Pickers

Responsibilities include identifying growth opportunities for global customers with CSM collaboration, executing sales processes independently, presenting products onsite or online, developing offers, preparing contracts, involving management, understanding complex business processes, and providing accurate forecasts via Salesforce.

+ On boarding and welcoming customers, educating them on resources, communicating vision and product road map + Guiding customer success through a thorough understanding of customers’ marketing maturity, business priorities, and success metrics + Leading account planning, account remediation, account reviews and QBRs + Managing Renewals and up sell and cross-sell opportunities + Delivering demos, best practice guidance, advocating for product enhancements on behalf of customers

Primary Responsibilities: • Maintaining and developing relationships with existing customers • Renewals and Up sells • Liaison with Finance in English • Analysis of customer’s situations to ascertain suitable solutions • Supporting the Commercial Account Director • Achievements: 90% Renewal Rate

+ Inside Sales (Business Development) + Sell solutions and services to existing customers and to prospect for new customers + Effective interaction with sales and marketing teams, and development of turnkey deliverables with elements of financial analysis, interpretation and story boarding + Managing the customer relationship, identifying new opportunities, and selling products and services + Development of turnkey deliverables with elements of financial analysis, interpretation and story boarding

Unternehmensgründung, Wirtschaftsentwicklung und Innovationsmanagement