Timea Hirtner

Independent management of key account orders, from global sourcing (Asia) and quality management to product launch, in collaboration with internal departments

-analyse and define customer requirments on software developments projects -advise on customers' issues related to the software -incident management -definition of test cases

Project coordination and assistance for developments and migration projects (web and database applications) resp. take the lead in managing smaller projects in the field of IT Creating technical documentation and specifications (requirement analysis, design specification, SIA, test documentations and test cases, user manuals) Requirement engineering, advise on customer problems, ad-hoc problem analysis Implementing technical and functional tests for IT applications

Participation in international projects: advise on legacy (database) applications by providing a so called capability analysis – comprehensive functional analysis on the application’s architecture landscape and capabilities. Finally, design of the business requirement statement.

Creation of the “Consultant Playbook” (a strategic handbook for Sales, Business developers and NSO product managers about Creation and update of diverse documents: presentations, sales materials, ad hoc reports, price list- updates, daily/monthly/ad-hoc reports from SAP Organization of customer events and workshops Intranet/extranet management

Managing the entire product line life cycle (managing the product development processes and the product launch, participation in product strategy, coordination of labeling, monitoring of sales, reports) Project management of regional projects at an international (mostly regional) level (e.g. product launches and product category relaunches) Translation of product specifications, creation and update of leaflets, catalogues and the sales folder Creation and update of the Hungarian company website

Globalization and internationalization of companies in a value chain and strategic perspective, E- business, Consumer behavior and marketing decisions

Specialised in: International Marketing Additional certification: Business translation and Interpreting Specialist training in German (2006/2007)