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Timothy Smith

Bis 2014, IT Application Analyst-Lead, Principal Financial Group
Berlin, Deutschland

Fähigkeiten und Kenntnisse

HP Service Manager 7.x & 9.x. Design Installation
Distributed Systems. Design Configuration Client/S
HP Connect-IT
Syntellect CIM
SQL (UDB2/SQL Server/Access)
JavaScript
Tcl/Tk
BAT files
FTP
Lightweight Directory Access Protocol
MS Office (incl. Access)
MS Visio
Visual Basic
Informatica PowerCenter
Basic WebSphere and Tomcat
ETL-Process
Disaster Recovery/Business Continuity
Software Development Lifecycle
Application Quality Control Testing
ITIL V3 Foundation

Werdegang

Berufserfahrung von Timothy Smith

  • 13 Jahre und 2 Monate, Juni 2001 - Juli 2014

    IT Application Analyst-Lead

    Principal Financial Group

    Responsible for the design, implementation, development, maintenance and support of HP Service Manager system, as well as other smaller systems. Technical Lead for projects. Disaster Recovery/Business Continuty cordination and testing. Internal consulting and requirements gathering. ETL.

  • 3 Jahre und 9 Monate, Okt. 1997 - Juni 2001

    IT Application Analyst

    Principal Financial Group

    Responsible for development, maintenance and support of various systems/applications. Systems administration. Internal consulting and requirements gathering. Report writing in Crystal and Access. ETL.

  • 1 Jahr und 5 Monate, Juni 1996 - Okt. 1997

    IT Helpdesk Project Team

    Principal Financial Group

    Responsible for small department level projects. Helpdesk representative for companywide projects. Reporting. Software and Hardware evaluation. Knowledge management.

  • 1 Jahr und 6 Monate, Jan. 1995 - Juni 1996

    IT Helpdesk Technician II

    Principal Financial Group

    Provided second level IT support for internal and external customers. Trained and supported new first and second level technicians.

  • 1 Jahr und 5 Monate, Sep. 1993 - Jan. 1995

    IT Helpdesk Technician

    Principal Financial Group

    Provided first level IT support to internal and external customers.

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Gut

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