Timothy Sondey

1) PVP (Peripheral Validation Process), Rehearsal and Cutover Support and Manager 1.1) On-site checks on IT-Infrastructure (CUTE, CUSS, BRS and pectabs) 1.2) On-site handling agent staff training 1.3) On-site support on cutover day 2) Member of the "PNL Task Force" 2.1) Improving the data quality of bookings 2.1.1) Cleaning of "Dupes" in the web based reservation system of amadeus (ARD Web) 2.1.2) Prevention of "NORECS" ("No Record Found") 2.2) Drafting daily data quality management reports

1) Management and organisation of station training for the Thomas Cook Airlines Group stations worldwide 2) Member of the "PNL Task Force" - Data quality improvement 3) PVP (Peripheral Validation Process), Rehearsal and Cutover Support and Manager

time:matters is an expert in special speed logistics and focuses on urgent transports and complex shipping needs. My responsibility in the company was the tracking and monitoring of shipments in the logistical supply chain. The most crucial part of tracking is the pro-active communication with the customer in case of any irregularities. In such a case, it is important to have an optimal solution at hand. A customer driven mindset is key, in order to fulfil the customers needs and desires.

time:matters is an expert in special speed logistics and focuses on urgent transports and complex shipping needs. My responsibility in the company was the tracking and monitoring of shipments in the logistical supply chain. The most crucial part of tracking is the pro-active communication with the customer in case of any irregularities. In such a case, it is important to have an optimal solution at hand. A customer driven mindset is key, in order to fulfil the customers needs and desires.

Service employee at various shops and restaurants at land- and airside of Frankfurt International Airport. casualfood GmbH is one of the leading German "travel caterer".

Service employee at various shops and restaurants at land- and airside of Frankfurt International Airport. casualfood GmbH is one of the leading German "travel caterer".

Student Internship at Lufthansa Cargo AG for 2 weeks. Gaining first work experiences in the aviation industry, more specifically in the industry of logistics.