Tindiya Puthanpurackal Antony
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Tindiya Puthanpurackal Antony
- Bis heute 7 Jahre und 9 Monate, seit Feb. 2018
TAP Portugal Ticketing Agent
Cologne Aviation Services, Cologne Bonn Airport, Germany.
Handling ticket reservation, reissue & rerouting, cancellation, refund processing, EMD issuance & reissue, DCS problem management, Disruption Handling- DNB compensation voucher, flight delay and cancellation meal voucher printing, hotel & transportation booking, sending daily sales & monthly report, and maintaining cash register.
- 10 Monate, März 2016 - Dez. 2016
Airport Duty Manager cum Trainer
Bird Worldwide Flight Services, Cochin International Airport, Kerala, India.
Managing international and domestic terminal activities, conducting and delivering training solutions for ground operations employees (Airport Ground Handling, DCS training, ticketing reservation training, DGR cat-9, basic principles of load & trim sheet preparation, SMS, and personality development classes), and attending strategic decision meetings.
- 2 Jahre und 6 Monate, Okt. 2013 - März 2016
Senior Airport Service Agent
Air India Ltd., Cochin International Airport, Kerala, India.
Coordinating all Air India domestic and International flights ground operations, preparing work schedules for employees, cargo handling, and supporting load & trim sheet department, and administration management.
- 3 Jahre und 3 Monate, Juli 2010 - Sep. 2013
Amadeus Trainer
Amadeus India, Cochin, Kerala, India.
Providing training solutions to Amadeus employees, airline ticketing staff, travel agents, and individuals. Conducting Amadeus basic & advanced, EMD basic & advance, and new product developments training programs. Participating in Amadeus promotional events and supporting marketing activities.
- 2 Jahre und 5 Monate, Feb. 2008 - Juni 2010
Flight Reservation & Ticketing Department Head
Skyline Airlink (India) Pvt. Ltd. , Cochin, Kerala, India
Handling different flight bookings and ticketing department, maintaining the sales report for IATA BSP payments, solving ticket related complications.
- 3 Jahre und 7 Monate, Juli 2004 - Jan. 2008
International & Domestic Air Ticketing Head
Osaka Air Travels Pvt. Ltd., Angamaly, Kerala, India
Heading international & domestic flights ticketing department and resolving ticketing issues & customer problems.
Ausbildung von Tindiya Puthanpurackal Antony
- 2 Jahre und 1 Monat, Sep. 2017 - Sep. 2019
MBA Aviation & Tourism Management
Frankfurt University of Applied Sciences, Germany
AVIATION
- 4 Jahre und 3 Monate, Apr. 2011 - Juni 2015
MBA Human Resource Management
Indira Gandhi National Open University, Delhi, India
- 4 Jahre und 4 Monate, Juni 2005 - Sep. 2009
Bachelor of Commerce with Computer Application in Business
Mahatma Gandhi University, Kottayam, Kerala, India
- 2 Jahre und 9 Monate, Aug. 2001 - Apr. 2004
Diploma in Commercial Practice
State Board of Technical Education, Kerala, India
Sprachen
Deutsch
Fließend
Englisch
Muttersprache
Malayalam
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Hindi
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