Tobias Schlattmann

Angestellt, Senior Sales Engineer, CyberTrap Software GmbH
Düsseldorf, Germany

Fähigkeiten und Kenntnisse

Unix Kenntnisse
Solaris Internal Kenntnisse
strukturierte Analyse technischer Probleme
Solaris-System-Performance Analysen
Kommunikationsfähigkeit
Analyse
Analytisches Denken
Kommunikation
Sun Solaris
Linux
Red Hat Linux
SuSE Linux
Netzwerke
TCP7IP
RDBMS
Kernel Debugging
Debugging
ITIL

Werdegang

Berufserfahrung von Tobias Schlattmann

  • Current 5 years and 6 months, since Dec 2020

    Senior Sales Engineer

    CyberTrap Software GmbH
  • 8 years, Feb 2011 - Jan 2019

    Principal Technical Support Engineer

    Oracle

    Diagnosing issues reported for the Solaris OS Kernel - Debugging the Kernel crash dumps - Investigating memory corruptions and memory leaks - Dynamically tracing issues within the Solaris kernel with dtrace - Developing dtrace scripts for performance analysis and specific trouble shooting Analysing filesystem issues with ZFS and UFS/SVM Reporting bugs for the Solaris Operating System Providing support on security issues Training and coaching

  • 3 years and 4 months, Nov 2007 - Feb 2011

    Senior Technical Support Engineer

    Sun Microsystems GmbH

    Providing 3rd level support for the Solaris Operating System. Additional events: • Elected for the SEED talent program (Sun Engineering Enrichment & Development): participating in the Refactoring project of the TCP/IP stack implementation in the Solaris OS • Presenting "DTrace class" at a Sun Microsystems conference and “DTrace – Concepts and Usage” to the German Sun User Group

  • 4 years and 9 months, Feb 2003 - Oct 2007

    Technical Support Engineer

    Sun Microsystems GmbH

    Specialisation on the Solaris OS Kernel, providing 3rd level support: • Providing 24x7 standby support on a rotation basis • Presenting at a Sun-internal world wide conference about application and OS Performance Analysis; providing training and coaching about Performance Analysis and Crash Dump Analysis

  • 3 years and 7 months, Jul 1999 - Jan 2003

    Technical Support Engineer

    Sun Microsystems GmbH

    Providing 2nd level support for the Solaris Operating System: • Analysis and solution of system and OS software defects • Installation, configuration and tuning of complex client/server systems in heterogeneous networks • Analytical methods: tracing processes, analysing userland core dumps, snooping network traffic, assisting with administrative tasks

  • 2 years, Jul 1997 - Jun 1999

    Technical Support Engineer

    Sybase

    Providing Customer Services and Support for the Sybase SQL Server, Adaptive Server Enterprise, Adaptive Server Anywhere and the IDE PowerBuilder: • Supporting all technical post-sales issues reported by the customers • Identifying the root cause and providing efficient solutions • Providing on-site support in critical situations • Assisting HR by interviewing job applicants regarding technical skills

  • 3 years and 3 months, Oct 1992 - Dec 1995

    System Administrator

    Universität Paderborn

    Administrator (Student assistant) for systems and networks of the departments for Mathematics and Computer Science • Installation, test and administration of Sun hardware, Operating Systems (SunOS and Solaris) and network components • Analysis and fixing of hard- and software errors • Advising users • Installation and testing of RDBMS (Sybase and Oracle) • Assistance with the development of a GUI as a RDBMS frontend in Motif, Tcl/TK and C for the user administration

Ausbildung von Tobias Schlattmann

  • 6 years and 9 months, Oct 1990 - Jun 1997

    Informatik

    Universität Paderborn

    Computer Networks, Operating Systems, Databases Thesis of diploma: Bandwidth regulation for the transport layer in local area computer networks

Sprachen

  • German

  • English

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