Toby na Nakhorn

- Manage floor staff, supervise, train and delegate tasks - Update all social media networks as things happen - Hold weekly tournaments & events on multiple games/platforms - Get direct player feedback and be proactive to implement daily changes - Open and close other Family Leisure venues as necessary

- E-commerce testing with global payment methods - Evaluation of design documents, writing test plans & scenarios - Executing and modifying test cases in HP Quality Center - Group lead for a mobile project covering mobiles and tablet devices - Ensuring social network features run smoothly, an essential part of product integration - Proofread websites in Spanish, French & Swedish - Clients included: Adidas, Audi, Fairfax and Reebok

Provided support with accounts & billing, technical problems and gameplay issues in English, Spanish & Italian. Analysed game design of game products (internal and external) upon request. Kept up to date with the changing MMO game market and create/translate or update articles as required. Represented the company at events such as Eurogamer.

Event organisation to build player communities. Held arcade tournaments for national and worldwide ranking. Promoted brand awareness, took data from leisure location test areas and got feedback from players and arcade operators. Helped on-site with events in the UK, Spain, and Korea.

Generated and logged bug reports to various companies standards. Internal and external systems used included TTP, Devtrack and Team Track. Mentored and took responsibility for testers including guidance for procedures and monitoring their progress. Had on and off-site contract work for the press & demonstration of products.

Business, Spanish, Tourism, Marketing, HR