Tolga Kutlu

Working together with Ericsson customers on the upper management level, building relationship, adding customer value and creating business. Scope of work is focused in one or more of the following areas: • Business Strategy and Planning • Marketing and Service Development • Process and Organizational Development • Program Management Addressing business issues related to revenue generation, cost reduction and/or risk reduction.

Fully operational and strategic responsible for business segment − Full owner of the MVNO initiative, from idea phase to business plan, and to commercial launch − A strategic role, which involves branding, (re)positioning and developing segment specific telecommunication products, setting up community distribution channels − Attained positive EBITDA within the first 12 months after the launch of product, and achieved segment market penetration of 45% in 3 years − Full P&L accountability, and ma

Represented the ICT Business Unit in the Change Management Team, running a major business re-engineering project − Provided input for the business processes aspects of the innovation cycle, proposed within the re-engineering framework − Assessed the technology implications of business decisions on market segmentation

- Generated technology strategies for the following areas: o Service Activation & Assurance, Network Management and Process Management o General framework for Operational Support Systems & CRM strategies o SLA Framework & Service Level Management o KPI Framework for business processes − Specialized in e-TOM process framework and NGOSS framework for Telecom Operators

Finance and Marketing

Economics and Econometrical Methods

Telecommunications & Control Systems