Tomáš Tesař

Defined business strategy and led sales activities for entrusted Top Corporate Customers (Construction, Logistics and Transportation industries) and Multinational segment including channel mix and co-defining product mix. Steered business teams to achieve company targets through managing performance of business, technology, and support components across our organization. Led teams on strategic initiatives and projects. Led team with 10 direct reports and 40 employees, reported to CCO B2B.

Led B2B Shared Service Center responsible for its strategy, planning, performance, and results, we provided expertise to B2B organizations across Deutsche Telekom group for Int’l Customer solutions for Top Corporate / strategic Customer accounts generating annual revenues 15+ million Euro. Business Development support, Customer Delivery Management, Customer Project Management and Customer Service Management. Led team with 6 direct reports and 20 employees, reported to Director ICT Customer solutions.

Program managed strategic initiatives harmonization to build and run Customer oriented culture and best practice ops model across Deutsche Telekom group enabling Regional Business Development. Program managed an organization that developed and released new cross-country process and quoting and ordering tool improving collaboration efficiency between Deutsche Telekom group affiliates. Led team with 2 direct reports and 15 employees, reported to Regional Vice President Operations.

Led Central Project Management Office based in Prague and Sofia through transformation and significantly improved its performance. Co-owned Interoute Project Methodology, its development and execution on high value enterprise deals (~100m Euro TCV in pipeline). Led team with 10 direct reports and 35 employees, reported to VP of Customer Operations.

Led Regional Customer Service Center CEE and CIS including project, service and carriers delivery management with teams in Prague and Sofia. Set key objectives, managed overall team performance and continual process and documentation development contributing to company goals and targets. Led team with 5 direct reports and 10 employees, reported to Director of Service Provider and Build Delivery.

Several roles across Interoute organization including Sales Operations / Product Specialist, Service Delivery Coordinator, Project Coordinator, Customer Project and Service Manager.