Trey White

Technical Consultant delivering training and hardware/software technical services

Delivered quality corporate-level technical training in the areas of change and configuration management, service delivery, help desk, and Information Technology Infrastructure Library (ITIL). Supported the Curriculum Development Team by providing courseware designs, content, activities/workshops, and instructor training related to newly published courses.

Delivered quality technical consulting and training services. Oversaw business process reviews to support the technical design. Implemented designs to include product life cycle and software development (e.g., Shell, Perl, Visual Basic) to support product life cycles and custom training. Met with senior management to discuss buy-in and outcomes.

Managed the day to day operations of the Change Management department.

Managed the Data Center. Supervised six operators and temporary analysts to ensure batch processing and system status, business continuity, disaster recovery development, maintenance, and testing. Provided systems administration and system application development on AS/400, Sun Solaris, HP-UX, AIX, and personal computers.computers.

Installed and supported networking equipment and cables to support regional offices. Developed, upgraded, and maintained the JD Edwards accounting and inventory system. Provided systems administration utilizing AS/400 and personal computers.

Developed and updated documentation for System 36 applications supporting plant operations. Serviced networking equipment, cables, workstations, and printers to support plant operations. Installed, supported, and maintained new AS/400 plant operation applications, including installation of cables, bar-code printers, remote frequency bar-code readers, and software to support equipment. Oversaw the project to integrate plant operations with the front office business applications.