Uchenna Egbete

Basic

Abschluss: Master, Università della Svizzera Italiana

Kiel, Germany

About me

Experienced Information Technology Management Professional with a demonstrated history of working in the information technology and services industry. Skilled in Negotiation, Local Area Network (LAN), IT/Desktop Support, Network Engineering, Data Warehousing, Service Management, and Business Intelligence/Analyst. Strong information technology professional with a Master's degree focused in Management and Information Technology from Università Della Svizzera Italiana (USI) / the University of Lugano.

Skills

networking skills
1st and 2nd Level IT Support
Network Administration
System Administration
Network Management
Computer Networking
Cisco Networking
Cisco Systems
Cisco Router
Cisco Switches
Microsoft SQL Server
SQL
Database Management
Business Intelligence
Business Analysis
Business Development
Research
Project Management
IT Service Support
IT-Support
Teamwork
Team Building
Business Strategy
Computer Netzwerk
Problemanalyse
problem solving
Projektmanagement
Projektplanung
strategisch
strategic mindset
Telecommunications
Windows Server
Microsoft Office
Public Relations
Social Networking
willingness to travel
Relocation
Data Analysis

Timeline

Professional experience for Uchenna Egbete

  • Current 2 months, since Dec 2021

    IT Support Specialist

    Navis

    • IT Support and maintenance for users located across the company's locations in different countries. • Provided support of networking devices. • Asset management • Laptop and PC re-imaging. • Ticketing management. • Onboarding and Off-boarding. • Configured additional equipment including printers and modems. • System Configuration Management/ Remote controlling.

  • Current 4 years and 3 months, since Nov 2017

    IT Management Consultant, IT Consultant, Network Engineer, Technical support

    Freelance

    - Design & implement new solutions to improve the resilience of the current environment - Report network operational status by gathering & prioritizing information - Provide remote support to on-site engineers & end users/customers during installation - Provide remote troubleshooting & fault finding if issues occur upon initial installation - Liaise with project management teams, third-line engineers, & service desk engineers on a regular basis - Speak to customers via email & phone for requirement capture

  • 4 months, Sep 2021 - Dec 2021

    IT Support Specialist

    Ecover Deutschland GmbH

    • IT Support and maintenance for 30 users • Provided support of networking devices. • Asset management • Laptop and PC re-imaging. • Ticketing management. • Onboarding and Offboarding. • Configured additional equipment including printers and modems. • System Configuration Management/ Remote controlling.

  • 2 years, Dec 2015 - Nov 2017

    Network Operations Center Engineer/IT Strategist

    Excelsimo Networks LTD

    - Design of clients’ network - Configuration and Monitoring of clients’ network -IT Project Management -Collaborated with colleagues on the improvement of network infrastructure in order to increase quality, reliability, efficiency and reduce logistics costs on troubleshooting by 30%. -Prepared technical presentations and Service Level Agreements (SLA) -Performed backup of all servers and provided support and assistance to users. -Designed and delivered high-quality communication and change management.

  • 5 months, Sep 2013 - Jan 2014

    Business Intelligence Analyst

    B-Source

    -Analyzed business intelligence tools and selected the right ones for clients -Integrated selected tools with the database system of B-Source -Worked with a dedicated team on selected projects

Educational background for Uchenna Egbete

  • 2 years and 5 months, Sep 2012 - Jan 2015

    Management and Informatics

    Università della Svizzera Italiana

    ERP, Business Intelligence, Project Management, Databases, Corporate Strategy, Operations Management, Supply Chain, Accounting, Marketing, Decision Making, Business Analysis

  • 3 years and 10 months, Sep 2008 - Jun 2012

    Computer Science

    Ternopil National Technical University, Ternopil, Ukraine

    Computer Networking, Control Systems, Marketing, Programming

Languages

  • English

    First language

  • Russian

    Basic

  • German

    Basic

Wants

Network Management
Network Support
IT-Consulting
IT Process Management
IT-Projektmanagement
1st and 2nd Level IT Support
IT Client Support
IT-Support
Helpdesk
Project Management
Management Consulting
Strategic Management
Berlin
Frankfurt
Munich
Business Intelligence
IT-Management
ERP
Hamburg
Bonn
Hannover
Dortmund

Interests

Jogger
Musik
Music
Photography
Traveling
reading
Politics
International Politics
Business
Technology

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