Ulises Vich

• Maintenance and updating of the technological resources. • Managed resource improvements and control company’s costs. • Programming the assembly lines for Daimler Chrysler Toluca. • Provide new operation solutions to Forja Monterrey (Stamping area). • Programming of the assembling lines for the Daimler Chrysler project in Saltillo Coahuila. • Implementation AGV System in GM San Luis Potosi. • Debugging assembly lines for Device Net, Control Net, etc. Daimler Chrysler.

•Design, creation and administration of LAN, WAN, and telephony network center. •Creation and implementation of the procedures and policies fir the call center (ERP telmed). •Success developing new business projects and creating of agreements with other companies.

•Implementation of the VOIP telephone center (satellite 2) using Cirilium, Commlogic, Dialogic and Cisco Equipment. •Creation and implementation of policies and procedures for the help desk area and International Internet Calls. •Maintenance, updating and resource’s supervision. •Professional development plans for the employees to my charge. •Administration of the Web Telephony System. •Improvement of the Sell counselor’s profitable time. •Responsible of the Telephonic Link between New Jersey –

Automatizacion y control. Instrumentacion electronica.