Usman Ahmed

• Improved the retrieval rate of customers by 21% by re-defining the join criteria increasing performance. • Reduced mismatch rate in production from 24% to 4% by optimising the python script. • Optimised the efficiency of the team by automating and thoroughly documenting the ETL pipelines. • Demonstrated expert communication skills by translated data into actionable reports and KPIs using Tableau and presented to Senior Members and stakeholders of the team.

• Enhanced the payment system by incorporating PayPal to the web application. • Improved functionality of the login procedure by integrating AWS SQS and SNS service to the web application. • Created unit-test cases to make sure the implementations run correctly after every update.

• Reduced vulnerability of SaaS apps by developing an inline proxy which detected intrusions in real-time. • Automated the detection of threats by analysing the patterns of high-risk HTTP traffic for SAAS apps

• Improved security of the internal web-app by defining the roles in RBAC and implementing it from scratch. • Increased efficiency by developing a web-app to record timecards of employees allowing them to be aware of how much time is being spent on tickets.