Usman Ghani

- Designed and implemented a Retrieval-Augmented Generation (RAG) system using Langchain and Pinecone DB, automating 20% of customer support queries and improving response accuracy. - Led fast-paced and iterative product development of AI-driven clustering systems in collaboration with customer technical teams, leveraging LLMs (OpenAI GPT) to enhance customer segmentation, driving a 35% increase in revenue. - Designed and optimized a high-performance data export system for 30+ customers.

- Led the development of a scalable multi-tenant architecture for a Financial Services platform, leveraging industry best practices in implementation and automated testing, enabling seamless onboarding of new clients and contributing to $1.5M in profit. - Partnered with the Product Director to design and develop a scalable SaaS platform, leveraging modern frameworks to support 50K MAUs, enhancing user satisfaction and reducing feature deployment time by 20%.

- Led the transformation of legacy systems into microservices, optimizing the architecture and implementing containerization (Docker), resulting in an 80% improvement in performance (faster response times, low latency) and significantly enhancing user satisfaction through improved system reliability. - Designed and developed new product features that directly contributed to a $1.6M increase in yearly revenue and boosted sales by 75%, improving customer retention and attracting new clients.