Valeria D'Ambrosio

Developing UX concepts for 1&1 Control-Center mobile apps (iOS & Android) • Creating Customer Journeys and User Flows • Creating Screen Designs (Figma, Sketch) • Developing and improving the 1&1 Control-Center Design System based on Atomic Design • Improving information architecture for mobile apps • Organizing product usability tests for mobile apps and web

Communications Specialist in Customer Advisory SCP & Intelligent Technologies • Creating interactive and visual SharePoint Site for SAC Smart Predict Hackathon • Designing customer-oriented and internal Design Thinking Workshops with MURAL • Holding Design Thinking workshops at customer sites • Creating visual presentation documents in PowerPoint • Contribution to innovative cross-departmental knowledge exchange

• Title of Master’s thesis: "Developing Communication Solutions with Design Thinking in Data Science Projects"

• Organizing and re-structuring documentation for application development Technical Writer • Creating an Information Architecture for application development documentation

Course: Marketing Management and Human Ressouce Management

Visualization Concept & Exhibition Design • Design and implementation of a graphic concept on the subject "How to Save Waters" for the new exhibition at the Mörscher Wald in collaboration with Stadtwerke Karlsruhe. Information Architecture & Content Startegy • Cross-media conception and development of a content and communication strategy on the subject "STI - Sexual Transmitted Infections" in collaboration with University of Applied Studies Karlsruhe and WEIKE e.V.