
Vanessa McTurk
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Vanessa McTurk
- 9 Monate, Dez. 2015 - Aug. 2016Johnson Electric Germany GmbH & Co. KG
Team Leader Customer Service North
Team Leader Customer Service North (IPG) Team leader of five person customer service team, managing the (>40m€) north Europe region for the Industrial Products division. Responsible for team motivation, coordination, escalation issues as well as process improvement. Team responsibilities include order processing, material and stock management through to invoicing.
- 1 Jahr und 10 Monate, Feb. 2014 - Nov. 2015
Customer Service Export France - Benelux
GKN Service International GmbH
Management of the end-to-end order to delivery process, return and claim processing, overdue control, technical support and customer bonus calculation for France and Benelux. Transfer of French customers to centralized customer service team in Germany.
Introduction and monitoring of material shipment and return flow process. Customer support regarding return goods shipments. Spare part management including inventory and supplier orders.
Ausbildung von Vanessa McTurk
- 2 Jahre und 11 Monate, Sep. 2008 - Juli 2011
Helmo Saint Martin Lüttich (Belgien)
Business Languages Project Management Business fundamentals: Logistics, Marketing, Employment Law, Accounting, Finance
