Victoria Khakhomova

SELECTED EXPERIENCE • DEVELOPMENT CUSTOMER LIFETIME VALUE TOOL |LITHUANIA| ‒ Review of probability models ‒ Development CLV models for different settings (Contractual, Noncontractual, Discrete / Continuous) – using R. ‒ Applying scripts to help solve business problems (Insurance, Telecommunications, Real Estate, etc.)

‒ Development probability models for different needs - using R ‒ Internal client segmentation (based on collected data) to learn more about customer behavior – using R ‒ Marketing, Logistics and Financial data queries in PostgreSQL ‒ Automate the process of collecting competitor prices from different web sites – using Selenium Python ‒ Creating automate monthly reports for company and clients (restaurants, shops, etc.) – using R/Excel ‒ Creating data visualization of company key metrics – Grafana/Tableau

SELECTED PROJECT EXPERIENCE (more than 10 projects in different areas) • BANK CLIENTS SEGMENTATION |BELARUS| ‒ External segmentation in banking services market (based on online-survey). Development dynamic RFM model using 30-day rolling windows to derive monthly RFM scores • CLEANSING CRM SYSTEM |ACCOUNTOR|FINLAND| ‒ Accessing customer data from various internal and external data sources – SQL ‒ Creating customer data cleansing methodology, helping with defining step by step cleansing process etc.