Victoria Lutzki

Advised 340+ managers on health-oriented leadership and implemented practical well-being initiatives. Developed and communicated customer-focused health concepts, linking measures to engagement, quality, and performance. Coordinated stakeholders, evaluated programs, and delivered trainings for groups of up to 200 employees. Integrated health management into onboarding and leadership development processes.

Supported leadership in Health & Safety, Occupational Medicine, and Safety Engineering, coordinating international correspondence and senior manager requests. Organized reviews, trainings, and events, analyzing data for reporting. Implemented Lean 5S in H&S processes, managed travel and procurement, and served as key stakeholder contact. Led multi-site H&S projects, including vaccination campaigns, health reporting, and psychological risk assessments.

Managed full-cycle employment processes for employees and young professionals, including contracts, onboarding, transfers, and compensation planning. Coordinated employee movements across sites and served as main contact for works council, HR partners, department heads, and insurers. Oversaw payroll, supported working students, handled anniversaries, and maintained accurate SAP personnel records.

Served as primary contact for labor law matters, advising employees, managers, and trainees on HR topics. Managed recruitment, interviews, and applicant tracking. Prepared payroll data, drafted contracts and references, and supported onboarding/offboarding. Oversaw competence management, personnel reviews, apprenticeship programs, and compliance with government forms.

Generated, implemented, and coordinated projects for HR and general management in alignment with CEO directives. Developed and managed apprenticeship quality programs, establishing sustainable company standards, and led employer branding initiatives to strengthen the corporate reputation. Provided direct support to the CEO and HR Manager on both strategic and operational matters, ensuring projects were executed efficiently and aligned with organizational goals.

Represented the company in internal and external functions while supporting strategic operations across Food & Beverage, Purchasing, General Management, and Human Resources. Coordinated cross-departmental initiatives to ensure operational efficiency and assisted leadership in decision-making and team management. Facilitated communication between departments and executive management, ensuring alignment and smooth workflow across the organization.

First point of contact for guests, managing reservations, check-ins/outs, and inquiries while ensuring smooth front desk operations. Supported hotel operations, including billing, invoicing, payments, and coordination with housekeeping, F&B, and back-office teams.

HR operations, processes, and project management Labor law, compensation, and social security Workforce planning, HR marketing, and controlling Personnel and organizational development

Corporate Management & Business Law Finance, Investment & Controlling Marketing & Strategic Management Operations & Project Management (incl. IT systems) Human Resources & Labor Law Economics & Business Environment