Dipl.-Ing. Vincent van Huizen

Enterprise Architect working across government, energy, retail and pharma. • Define and execute enterprise architecture roadmaps • Translate business strategy into scalable IT solutions • Guide large transformation programs (CX, cloud, ERP, AI) • Stakeholder alignment across business, IT and leadership

• Delivered sovereign cloud solution ensuring continuity during outages • Designed secure fallback architecture for mission-critical systems • Ensured uninterrupted access to critical applications (case handling, documents)

Different projects in the role as Lead consultant, Solution Architect, CRM consultant and Business Analyst. Clients: - Liberty Global, EnterCard, IKEA

Responsible for the core business system in a highly regulated public sector environment. Owned the product roadmap and backlog for mission-critical systems, aligned with business continuity and compliance requirements. Acted as Solution Architect for core systems, coordinating across business stakeholders, DevOps teams, security, and management. Ensured operational readiness, release planning, and lifecycle management • Ensured compliance, lifecycle management and operational readiness

Salesforce Sales - Solar cell business process support with Salesforce and SAP implementation. Subject matter expert, process knowledge, integration with SAP.

Field Service Blueprint

Architectural Modelling Led the analysis and improvement of architecture data within ARIS, identifying gaps in application-process relationships and data completeness. Coordinated with system architects through interviews and workshops to collect and validate architectural information. Contributed to the ASML Architecture, focusing on improving the quality, completeness, and usability of the ARIS-based architecture repository. To enable better architectural decision-making. - Architectural Design and ARIS

Led the architecture and delivery of a large-scale Dynamics 365 Customer Experience transformation for Eneco. Defined end-to-end solutions across Marketing, Sales, and Service, established design governance, and aligned stakeholders in a complex, multi-vendor environment. Delivered the solution blueprint and guided Agile implementation in a high-uncertainty program. - Delivered a unified CX platform enabling standardized processes across multiple Eneco labels

Digital Transformation, Responsible for Salesforce CRM, CPQ, QUIP (Salesforce Anywhere), Conga, Customer Portal, global implementation with integration in existing landscape in the role as Salesforce architect.

Global Salesforce Sales Cloud implementation, responsible for business gathering requirements, data migration, user acceptance testing and conducting train the trainer session in Italy. Supporting the product owner in developing a business relevant end to end solution, integrated in the it landscape and the project and change manager with the adoption of the solution in the organisation.

Global Salesforce Sales Cloud implementation, responsible for business gathering requirements, user acceptance testing and conducting train the trainer session in Italy. Supporting the product owner in developing a business relevant end to end solution, integrated in the it landscape and the project and change manager with the adoption of the solution in the organisation.

Responsible for the solution architecture from governance perspective in developing the CRM application in Microsoft Dynamics CRM, integrated with Dell Boomi, Sharepoint, Mendix and Berkeley Bridge.Responsible for the solution architecture from governance perspective in developing the CRM application in Microsoft Dynamics CRM, integrated with Dell Boomi, Sharepoint, Mendix and Berkeley Bridge. Skills: Microsoft Dynamics 365

Salesforce Service Cloud implementation integrated with e-commerce, Technical lead for Salesforce Service Cloud implementation with integration to e.a. Magento, AEM, eCommerce and back-office for FreeStyle Libre Glucose Monitoring Sensor product support. eCommerce project with Capgemini

FUJIFILM MEDICAL EUROPE, Service Cloud solution architecture, European Salesforce Field Service Lightning implementation with integration to SAP.

Develop and Roll-out the B2B Salesforce Service Cloud functionalities as knowledge, Communities, cloud Field service, Case management in the EU organisation connected to the Sales process In project management role leading the implementation for the Italian and Belgium organisation.

architectural ownership of the delivery of the Multichannel Contact Management solution globally. Integrating with 23 countries Oracle Service Cloud implementation Oracle Marketing Cloud - Initiate alignment between different involved domains from the enterprise landscape for the design, build and implementation of the global multi-channel customer support center solution. -Manage and deliver System design, Non-functional requirements , security, privacy, multi-country, integrations.

Architectual lead Pan European Life Science CRM implementation - CRM Strategy definition - CRM Vendor selection - IQVIA - Cegedim - CRM Advisory - Multi Channel Marketing, Closed Loop Marketing (MCLM) - Master Data Mangement (MDM) - Integration - Post Go-Live support setup *Certified Admin

Solution architect

Lead efforts on retail domain and industry solutions for developing Oracle All Channel Experience Solution based on ATG, Endeca and RightNow within Consumer Products, Retail and Distribution (CPRD) Sector. - Map business scenarios and KPIs in retail sector to leading CRM and BI environments - Manage design and development of reusables, accelarators and enablers across retail accounts