Viola Kriete

Bis 2024, Lead IT Service Manager, BWI GmbH
München, Germany

Fähigkeiten und Kenntnisse

Service Management
Consulting
IT Solution Engineering
Contentmanagement
Change Management
People Management
Business Strategy
Portfolio Management
Product Lifecycle Management
Design-to-Cost
Product Marketing
Requirements Engineering
Technical Consulting
Business Consulting
Training
Knowledge Management
IT
Telecommunications
International Leadership
Interkulturelle Kompetenz

Werdegang

Berufserfahrung von Viola Kriete

  • 5 years and 2 months, Dec 2018 - Jan 2024

    Lead IT Service Manager

    BWI GmbH

    Groupware Collaboration, Document & Content Management Services - E2e responsibility for service strategy, design, implementation, test, deployment and operation. - Focus: Microsoft SharePoint Applications and SharePoint integrated solutions - Service and team setup for Application Consulting, Agile Application Development & DevOps - Customer consulting with respect to application usage, improvement of established processes and Digital Transformation

  • 4 years and 7 months, Jan 2014 - Jul 2018

    Global Head Consulting & Learning Services

    Redknee Germany GmbH

    Heading a global team of Consultants and Trainers with staff in India, Japan, South Africa, Tanzania, Poland, Germany and Canada. Development of Redknee Consulting & Training Portfolio incl sales and delivery responsibilities

  • 10 months, Mar 2013 - Dec 2013

    Chief Technology Office

    Redknee (Germany) GmbH

  • 9 months, Jul 2012 - Mar 2013

    CTO Business Support Systems

    Nokia Siemens Networks GmbH Deutschland

  • 2 years and 3 months, Apr 2010 - Jun 2012

    Head of System Product Management - Business Support Systems

    Nokia Siemens Networks GmbH & Co.KG

    Overall portfolio alignment and orchestration of product management activities across different product lines , design to cost, HW/OEM SW Supplier Mgmt, responsibility for Customer Training and internal staff enabling

  • 9 months, Jul 2009 - Mar 2010

    Global Competence & Knowledge Management

    Nokia Siemens Networks GmbH & Co. KG

    Develop and implement concepts for efficient and pro-active Competence and Knowledge Management

  • 2 years and 10 months, Sep 2006 - Jun 2009

    Head of Tariff Consulting

    Nokia Siemens Networks GmbH & Co.KG

    Develop a concept for pro-active selling of professional services in the area of charging products / tariffs & rate plans / promotion programs. Established an international group of consultants with presence in Poland, Lebanon, India, Indonesia, China, South Africa, Germany.

  • 1 year and 5 months, Apr 2005 - Aug 2006

    Head of Charging and Care

    Siemens SA. de CV, Mexico

    Representative for the business unit Charging & Care in Latin America, based in Mexico City.

  • 5 years and 6 months, Oct 1999 - Mar 2005

    Product Manager Intelligent Networks & Charging

    Siemens AG, München

    Product Management, Product Marketing, Portfolio Alignment, Customer Trainings and internal Enablings, Technical Sales Support

  • 2 years and 9 months, Jan 1997 - Sep 1999

    Product Marketing Manager - Intelligent Networks

    Siemens AG, München

    Responsibility for portfolio representations at international fairs and exhibitions. Sales & Marketing Support.

  • 2 years and 7 months, Jun 1994 - Dec 1996

    Sales and Marketing Expert

    Siemens Nixdorf Informationssysteme AG

    Technical Sales Support for Intelligent Networks (incl tender handling, offer preparation, customer presentations, requirement engineering) Pre-Sales Responsibility for the Region Asia Pacific

  • 1 year and 10 months, Aug 1992 - May 1994

    Technical Expert, Product Planning

    Siemens Nixdorf Informationssysteme AG

    System specifications for Intelligent Networks (SCE, SMP), Technical Sales Support

  • 2 years and 9 months, Nov 1989 - Jul 1992

    SW Engineer

    Nixdorf Computer AG, Sydney, Australia

    Establishment of national help desk for technical support queries. National customer support for UNIX; database systems and application software.

  • 6 months, Jun 1989 - Nov 1989

    SW Engineer

    Nixdorf Computer AG, Seoul, Korea

    Management support in setting up Nixdorf subsidiary in Seoul, South Korea

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • Spanish

    A1-A2 (Grundkenntnisse)

  • French

    A1-A2 (Grundkenntnisse)

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