Vishal Chauhan

Customer Engagement Manager - Commercial Excellence EMEA

• Conducted comprehensive fraud investigations by examining transactional data, customer accounts, and patterns of behavior to detect and prevent fraudulent acts. • Used advanced fraud detection software and techniques to identify unusual transactions and potential fraud threats. • Assessed customer and client data to detect potential fraud risks.

Well versed with 3 products- Banking, Credit Cards, Assets & catering uncompromising service & sales all customers across India. 5 years of diverse experience and proven expertise in the area of Banking & Financial Sector. Skills: Fraud Detection · Fraud Investigations · New Business Development · PeopleSoft Financial Analytics · PeopleSoft CRM · Process Improvement · SQL · CCMS

• Ensured compliance with anti-money laundering (AML) policies and procedures, the Bank Secrecy Act, and other applicable laws and regulations. • Effectively communicated with multiple business units to collect the information needed for investigations. • Monitored and analyzed suspicious activities, identified potential money laundering activities, and reported the findings to management.

Electronics and Instrumentation, Information Technology