Vivienne Dübbert

ERFOLGSFAKTOR MINDSET: MENTALE STRATEGIEN IN ZEITEN DER VERÄNDERUNG Veränderung beginnt im Kopf: mit einem agilen "Mindset" motiviert, leistungsstark, resilient und mental fit den Arbeitsalltag meistern! Die Basis unserer Zufriedenheit ist unser "Mindset" (unsere Denkart). Meine Vorträge und Trainings basieren auf bewährten neuro-wissenschaftlichen und linguistischen, sowie psychologischen und holistischen Methoden, die unser "growth Mindset", unsere innere Balance und Emotionale Intelligenz fördern.

- Business Development: strategical implementation of a new and settled retail structure for Germany - Sell-out/sell-in responsibility, management & increase v. LY (highest results of Europe in L4L YTD 2012) - Customer Relationship Management with all wholesale accounts and clients - Strong involvement in Marketing, Visual Merchandising & Training decisions to guarantee brand image - Responsibility for the sales team, Area Manager & Trainer (recruitment, salary, bonus etc.) - Operational Management

- Management of Lancôme & Kiehl’s at all airports in Germany & Austria as well as Yves Saint Laurent, Biotherm & Helena Rubinstein at the airports Frankfurt, Düsseldorf, Cologne - Target and result-oriented team management and leadership, recruiting and coaching of Beauty Advisors - Setting up sales-goals, developing new implementations to increase sell-out and reach objectives, monthly challenges to motivate the sales team - Customer Relationship Management with client (e.g. Gebr Heinemann)

- Management of 15 L’Oréal Luxe brands (Lancôme, Giorgio Armani, Kiehl’s, YSL, Biotherm, Helena Rubinstein, Diesel, Ralph Lauren, Cacharel etc.) at all the airports “Area North” (focus Frankfurt, Munich, Düsseldorf, Cologne) - Responsibility for 40 beauty advisors as well as trainers - Team management and coaching - Negotiation for extra visibility in order to increase sell-out of the most strategically important brands - Customer Relationship Management with client (Gebr. Heinemann) - Merchandising

- Opening and establishing Europe’s biggest Shop-in-shop (70m²) Le Printemps - Profitable after 11 months; exceeding sales goals - Best customer service in France (DMS Award April 2008) - Management & training of team (products, sales techniques, retail excellence & customer service, merchandising), stock and customer relations

- Assisting Store Manager in establishing and increasing sales for the flagship store - Managerial tasks (overseeing inventory, sales staff, customer service and merchandising) - Achieving highest sales results as well as individual sales goals

Strengthening growth of a high luxury niche brand on the American market through: - Store animations and event coordinations - Product and technique trainings - Make-up for fashion and tv shows (Oprah Winfrey Show, QVC), shoots, weddings and other special occasions, etc. - Business analysis and direct exchange with the CEO and CFO