Vladimir Fedorov

• Participation in SAP MM/SD functional projects • Creation of functional requirements for application development • Development and testing of detailed functional projects of business solutions and prototypes • Participation in the development, testing, and deployment of applications • Planning and execution of data conversion operations • Writing instructions, user training • data Migration, user role management

• Analysis and clarification of clients ' business requirements; • Systematization of the order of goods and control of the timeliness of shipments; • Maintaining the profile of the client; • Improvement of the existing credit conditions; • Presentations of new solutions and proposals(e-commerce: online store, accounting; bonus programs); • Conducting training, staff training format works.

• Support of a full cycle of professional customer service (order, payment, shipment); • Visit and analyze customers to increase their share of metro purchases; • Informing customers about additional services, programs, and promotions; • Individual consultations of clients, their acquaintance with new types of goods, rules of work with shopping center; • Work with store programs, interaction with shopping and service departments of the store

- automatic and automated systems and controls; - their mathematical, information, technical and software; - methods and methods of their design, debugging, production and operation in various sectors of the economy (industry, energy, transport, research).