Vladimir Ristic

Als Systemingenieur bei Mpire bin ich verantwortlich für das umfassende Management der IT-Infrastruktur in einer Abteilung. Ich betreue die RMM-Plattform NinjaOne und nutze PowerShell zur Automatisierung von Aufgaben und zur Optimierung von Abläufen. Zudem verwalte ich Hornetsecurity zur E-Mail-Sicherheit sowie Sophos XDR zum erweiterten Endpunktschutz. Ich betreue Windows-Server, leiste Third-Level-Support bei komplexen technischen Problemen und unterstütze aktiv Maßnahmen im Bereich Cybersicherheit. Ein w

-Administered and optimized Microsoft 365 environment, including Exchange Online, Teams, and SharePoint, ensuring seamless collaboration and communication across departments. -Managed and patched a Linux-based virtual machines (VM) in Azure, integrating role-based access control (RBAC) and SSL encryption to protect sensitive data. -Managed Entra ID (Azure Active Directory) to handle identity and access management, including single sign-on (SSO) and multifactor authentication (MFA) policies. -Automated re

-Provided technical support to clients, including troubleshooting and resolving hardware and software issues -Installed and configured software and hardware components, including operating systems, printers, and network devices -Maintained and monitored computer networks to ensure smooth operation -Conducted regular backups of data to prevent data loss and performed routine maintenance on computer systems -Provided on-site technical support to small and medium-sized businesses -Configured and installed serv

-Providing technical support to end-users -Assisting with computer hardware and software maintenance -Performing troubleshooting tasks -Responsible for diagnosing and resolving technical issues -Assisting with hardware and software installation -Updating and maintaining computer systems -Providing end-user support