Vladimir Tsvetanov

- Posting job adverts - Pre-selection of candidates - Screening resumes & Phone interviews - Organizing and conducting face to face interviews - Activities in Staffing team

- Organization and coordination recruitment and selection activities according to established company standards and requirements ; - Preparing job advertisements in line with the approved job description and preliminary agreed criteria for selection with the line managers ; - Coordinating the appointment of new employees with the other units in the company; - Organization of interviews and assessment centers; - Organizing and conducting programs to develop young talents; - Keeping employee database;

- Make outbound calls to Mobiltel loyal customers, make individual offers related to special discounts, procedures, coverage and tariffs of Mobiltel; - Active participation in the preparation and updating of procedures related to the operation of the department; - Active participation in recruitment for specific sectors; - Personal training of new employees-induction process and working procedures, job training programs, the evaluation and feedback of the supervisor after the training;

- Accept incoming / outgoing calls, chat sessions and email clients, according to established professional performance standards and in accordance with the instructions and procedures for customer service; - Perform activation or termination of services according to official procedures; - Accept incoming / outgoing calls as directed service directory service Mtel contact or Mtel games; - Accept incoming / outgoing calls as directed service games;