Volkan Gudelek

• Building and maintaining customer relationships via phone, e-mail and social media (LinkedIn). • Developing multichannel communication and marketing strategies using marketing tools. • Organization and coordination of trade fairs and corporate events.

• First point of contact for international guests. • Preparation of price quotations, control of cash management, invoices and key accounts via a hotel software application. • Check-in and check-out, as well as all administrative activities (telephone and e-mail).

• Ensured a special shopping experience and highly satisfied customers. • Checked the incoming goods, set them up on the sales floor and check their expiration dates. • Refilled fruit, vegetables and bakery products and checked their freshness. • Cashier activities and assisted with warehouse and cleaning work.

Key accomplishments: • Developed communication strategies via Salesforce and I-Contact e-mail campaigns • Created and modified websites and digital content for online marketing activities. • Coordinated marketing and b2b activities for international fair events • Expanded customer portfolio bringing new global partners into the company. • Acted as trouble-shooter between project managers and customers through project cases • Reviewed price estimations and prepared price quotations for key accounts.

Assisted the Executive Secretariat and some of my responsibilities were executing needed announcements about General Secretariat’s schedule, organizing conferences, seminars, and meetings with member universities from all around Asia and Pacific, supporting the Chief Executive Officer with the global objectives of AUAP, activities (basketball tournaments, English speech contests, robotic competitions, etc.)

International Energy and Environmental Issues, Human Rights, Economics, International Public Law, Political Sciences, International Organizations, , American Foreign Policy