Walid Islam

Technology stack • Flutter and Dart programming language • Version control - Github • Rest API WooCommerce, WordPress • IDEs - VScode, Android Studio Achievements and responsibilities • Designing and developing the mobile application for Shoppium. • Connecting mobile applications to the website via WooCommerce Rest API. • Identifying and correcting bottlenecks and fixing bugs. • The methodology used - Cowboy Coding. • Publishing the mobile applications to the Google Play store.

- Technical, Billing, and provisioning support to 2degrees Consumer, Business, and Broadband customers using the knowledge of Telecommunications network, OSS, and BSS system. - Creating Incident reports via Customer relationship management (CRM). - Service Request Management. - Contributing to Robotic process automation (RPA) and Process Improvement Projects.

Madison Recruitment, NZ - Administer Microsoft license compliance review for Small-Medium Businesses in South Africa on behalf of Microsoft South Africa SAM & C. - Providing assistance with Microsoft licensing and compliance-related questions. - Cloud advisory and migration to Microsoft Cloud products assistance for potential customers (Office 365, Azure, M365). - Preparing and analyzing the Revenue Pipe for user accounts on a weekly basis and sharing the status with Microsoft SAM & C.