Will Clerizier

Supervised, directed, coordinated, and performed all activities related to the extending of consumer auto loans in compliance with the company’s policies, procedures, and practices, as well as all state and federal regulations. • Trained and managed staff. Proactively trained, monitored, evaluated employees and managed their issues, including addressing substandard performance, policy, or procedure violations. • Made underwriting credit decisions. Reviewed credit applications and made loan decisions. Comm

Helped train, develop, and supervise a team of collections professionals within high-volume environment, with charge to drive improvements to the bottom line while complying with company policies/guidelines. Articulated payment options with customers and determined plan for resolution. • Elevated team’s collection performance. Drove improvements by launching new strategies, methods, and tactics based on findings from branch audits and delinquency-trend analysis. • Designed and launched training and staff-d