Willem-Jan Bodingius

* Sales of Mortgage Protection Insurance * Building of a network of agents in a team * Sales of Indexed Annuities

* Setup of wireless and wired networks in various hotels * Setup of security camera systems, with remote viewing capabilities

* Supporting Physician/Hospital clients in the Northwest region (OR,WA,ID,MO,AK). * Analyzing and assisting Account Executives in proposing the best possible IS solutions. * Site surveys and hardware selection for bridge implementations with PMS Systems. * Developing procedures for remote support activities. Streamlining installation procedures * Advocate and expert for bridge implementations, web based solutions and wireless installations for hospitals and large accounts.

* Validation, verification and resolution of trouble tickets send in by L1-L3 support. * Writing Knowledge base articles for L1 support representatives. * Writing bug reports for development to eliminate existing problems in the software. * Manning the hotline for support centers to call in with emerging problems.

* Critical Account Management for the Microsoft Account. Microsoft used a multi-tear reporting solution (Calypso) based on a Datamart with live drill down capabilities into the SAP system for there World Wide Financial Reporting. * Guided Microsoft in the transfer to the then current release. * Communicated reported issues to the support team in New York. * Helped to increase system availabily of this 24/7 Reporting System to a 99.x percent availability ratio. * Conducted weekly meetings

* Guided Master data cleansing for Material and Service Management. * Designed and developed procedures/software for migrating data between legacy systems and SAP through ACCESS * Designed forms and queries in ACCESS to help with the cleansing of the Master data. Wrote an interface in ACCESS Visual Basic to link the Vendor data with the US-Postal code. * Constructed guidelines for and later maintained the ABAP load software for transferring master data from the ACCESS database to the SAP system

* System setup for test systems, verifying the use of the latest code available. * Testing of not yet released hardware in USB and DVD department. * Performing the weekly test scenarios and writing error reports on problems found. * Participating in hosting various install fairs for external Beta testers.

* Localization of various European versions of GroupWise 5.1 * Preparation hardware and software test environments for various test teams of different European countries. This preparation included setup of servers and workstations in various languages. * Network installation, physical cabling, setup of concentrators, installation and setup of multiple NIC's per system. Installation of Netware 4.11.

* Performed technical training to untrained and experienced CAD/CAM users. * Facilitated improvement of CAD/ CAM activities in the corporate environment. * Helped the migration process for various CADAM customers to Windows 95. Migration included training Windows 95 and CADAM R14, as well as installation of software and network setup.

* Managed sales activities for complete FCS product line in new name accounts. * Introduced new products for NC, stress-analyses and reversed engineering. * Coordinated seminars related to stress analyses and reversed engineering. * Restructured organization for support activities and support contracts.

* Managed and coordinated the technical and commercial activities around the CADAM product line. * Coordinated and successfully carried out the business plans for 1992 and 1993.

* Supported reseller organization in both pre-sales and post-sales activities in Benelux, Italy and the Scandinavian countries (BIS). * Developed and delivered product training for resellers. * Visited and managed the need of large account customers in BIS. * Reorganized warehousing, shipping and order processing for Europe. * Handled critical accounts in various situations, defending company policy and providing customer solutions.

* Managing development and coordination of CAD/CAM activities within ISN. * Development innovative CAD/CAM programs for production of vinyl windows. * Program development in BBX for the ERP software PRODIN (BAAN competitor).

Production Techniques Production of Turbo Compressor Rotors Study on Composite Materials