William Troy Horlitz

Business English Trainer (Freelancer/freiberuflich) for different private language schools. Teaching Business and General English (group classes and one-on-one classes) onsite at multiple firms in the Düsseldorf/Köln area

Trained Law Clerks, Client Based Organizations and Attorneys on new laws and procedural implementation. Represented clients in front of Administrative Law Judge. Prepared position Statement for submission to Law Judge, composed legal letters for clients and Attorneys. Managed case file database. Helped to manage e-learning boards.

Trained staff and new Dentists on the BriteSmile procedure. Developed and managed local marketing/training activities.

Taught Starbucks culture and business effectiveness to corporate managers/store managers. As a Diversity facilitator taught Starbucks values that showcased the diverse workforce that made up Starbucks. As a Classroom coach taught coffee knowledge, drink recipes and effective business management. As a Senior Store manager maintained business through knowledge and use of profit and loss statement.

Business English Certification, Oxford Seminars, TESOL/TESL/TOEFL Certification, Oxford Seminars, Berkeley, CA, U.S.A.