William Bayne

• Built and maintained a dealer channel that was capable of differentiating the Co-nexus, call recording product over competitors. • Increase market penetration in the US as well as Mexico. • Hosted presentations of the CXM software solution with dealers as well as end users in order to demonstrate the functionality of the solution. • Researched and recommend solutions for dealers that allowed them to speak more effectively with their prospective clients.

Responsible for increasing market penetration of Palm products and services within assigned Verizon Wireless territories along with increasing Palm Inc. visibility within these territories. Activities include developing and maintaining relationships within the assigned territories on all levels, as

Responsible for increasing strategic data penetration and knowledge of all data products offered. Activities included training all employees, creating and facilitating a strategy for new product launches to ensure success, maintaining customer confidence by assisting with escalated issues and findi

Responsible for increasing sales of Verizon Wireless products and services as well as coaching and developing the sales and service staff. Creating an environment that allowed for increased customer satisfaction and loyalty. Activities included coaching staff to ensure adherence to Verizon Wireles

Responsible for increasing sales and KPI targets within assigned national accounts. Developing and maintaining relationships with the sales and management teams to increase visibility and compliance with Verizon Wireless policies. Activities included training sales staff and management on products