Yagmur Sofia Özdemir-Wallenborg

- Lead point of contact for all international client account management matters - Built and maintained strong, long-lasting client relationships - Responsible for negotiating contracts and closing agreements to maximise profits

- Account Manager for the German market. Responsible for our client Federal Mogul. - Calling customers for satisfaction surveys and organized meetings for Federal Mogul sales teams. - On a weekly basis, I hosted a meeting to present the current results to every responsible Colleagues in Germany. - Developed new concepts to improve the workflow and reach the largest on time. - Helped to choose and train the new employees for the German and English Markets.

- Managing all incoming request. - Processing contracts - Feedback conversations with clients - Coaching the staff - General administrative tasks such as budgeting, payroll, and staff relations

Management and Innovation in International Enterprises International Macroeconomics International Financial Management Strategies of International Marketing Administration of Operations and International Commerce International Negotiation International Human Resources Management