Yaroslav Tarnopolskiy

Products support and projects management in 10 countries > Created a methodology for the couriers bonus program > Managed workflows of operational analytics team (6 employees) and implemented cross-squads tasks pri- oritization methodology > Achieved 50% margin by launching a short orders batching in Asia > Created a unified methodology for calculating LTV

Regulations creation, improvement of operational metrics, costs reduction > Reduced order cancellations by 10% by improving monitoring processes > Saved 10K USD by creating regulations for working with delivery zones > Launched the first virtual store of an FMCG partner

Development of service and improvement of the quality of restaurants "Dodo Eurasia" (Russia, Belarus, Kazakhstan) > Created strategy goals and KPIs for direction > Implemented 5S methodology at the checkout line > Launched a pilot for video analytics of traffic in restaurants based on ML technology

"Svitlogorie" dairy online-store development > Launched delivery in another city > Increased Revenue by 205%, ARPU by 12% by UI/UX optimization > Increased MAU by 2 times

Danone dairy online-store development > Increased average LTV by 2 times by changing marketing strategy > Increased Revenue by 800%, ARPU by 200% > Increased ROI by 32% by decreasing logistics and marketing costs

Operations, quality and analytics management of the Danone online store > Decreased Defect rate by 70% by operational regulations and trainings creation > Decreased CPO by 7%

Paperless manufacturing project management > Automated the production processes of the packaging line, laboratory and warehouse > Created a system of project teams with fixed leaders > Created training materials and provided training for over 100 line employees