Yu An Tseng

– Design website and mobile-first page UX/UI for different clients including: Alcon, Siemens, Samsung, Roche, Adobe -- Clients’ website content mapping -- Market trend and product UX reserach: competitve analysis, CJM, Persona, – Website audit and propose solutions to improve UX and engagement – Develop annual branding digital strategy for our clients

+ Website management: Google Analytics performance tracking, SEO/SEM, keyword planning, e-commerce store + Online community: customer support, reviewing websites, social media group management (telegram, QQ) , newsletter composing and managing + Data analysis: evaluating and reporting on website performance + Marketing campaign design and execution

+ Company strategy planning: company registration and government subsidy application + Vendor discovery: develop and manage relationships with key operations vendors and partners + Community building: plan and execute team building activities; assist with recruiting when necessary + Budget controlling: tax accounting and financial management including salary payment + Hospitality: showing up in business meetings to get to know more overseas entrepreneurs, business leaders and government officials

+ Working with Würth for social media strategy planning

+ Service Design project for GoShare

+ Teaching certificate holder