Zhuo Hang (Charles) Tan

Planned and co-ordinated meeting with product owners to identify and communicate requirement. Allocated tasks to staff efficiently and monitored team performance by utilising RACI and burndown chart. - Developed and fostered strong professional relationship with stakeholder through effective communication. - Conducted thorough market analysis and evaluated potential benefits and risks associated with various business models.

• Researching the standard operating procedures of different departments and proposing changes in the processes which would increase the effeciency • Comprehending the ERP system and proposing changes • Preparing clients visits for together with the sales manager

Steered full spectrum of operations associated with account development and client satisfaction. Identified industry trends and communicated significant advancements and market impact to clients. - Generated new business and attracted new clients through cold calling and social networking. - Facilitated fulfilment of client needs and resolved complaints by collaborating with internal departments, resulting in attaining higher customer retention and satisfaction.

Performed multiple day-to-day responsibilities, including co-ordinating enrolment of new students, maintaining department's student database, and managing student insurance. Provided detailed information to international students. Facilitated communication with students and staff. - Promoted university among high school students and parents by participating in university's exhibition. - Managed and facilitated enrolment for non-Taiwanese students to apply for and update Taiwanese resident card.

Served as a chairman of a school volunteer activity and a fund-raising event. Maintained detailed documentation to update essential information for the Malaysian Student's association. Hosted a school carnival event as well as led more than 5-7 other projects, while monitoring progress to ensure on-time completion of all tasks. - Represented the Malaysian Student Association as the Speaker. - Led successful execution of school events for students through Agile and Waterfall methodologies

Managed various tasks, such as market/trends analysis, product procurement, cost negotiation, logistics co-ordination, inventory management. Delivered exceptional support with daily settlement, invoice processing, and documentation. - Contributed significantly in increasing sales, reducing stock-outs, and growing online market. - Increased storage space in warehouse by providing effective suggestion to replace plastic can with paper box.

GPA 3.3; Germany grading: 2.1, Focus: Finance, Digital Transformation

GPA 3.9; Germany grading:1.1, Focus: Strategy Management, Accounting

Focus: Food Engineering, Food packaging