Zofia Cwiertniewicz

Angestellt, Cabin Crew Attendant, Qatar Airways
Doha, Katar

Fähigkeiten und Kenntnisse

I have a 3–years professional experience in the ma
public relations and guest relation. Unlike other
I had the opportunity of working abroad in France
Egypt
Tunisia and India with international hands on expe

Werdegang

Berufserfahrung von Zofia Cwiertniewicz

  • Bis heute 12 Jahre und 2 Monate, seit Mai 2013

    Cabin Crew Attendant

    Qatar Airways
  • 2 Jahre, Feb. 2011 - Jan. 2013

    Guest Relation Executive & Sales Consultant

    Park Hotel in Bangalore, India

    • Responsible for increasing revenue through promotion of exquisite brands of spirits • Responsible for creating an awareness to the clients of a variety fine and expensive single malts, scotchs etc. • Enhance guest relationships through elegant service standards. • Encourage guest’s satisfaction for steady business • Responsible for updating guest information and building a database of various clients. • Ensures any customer feedback is responded within a span of 24 hours.

  • 10 Monate, März 2010 - Dez. 2010

    Assistant Manager - Publishing

    EduMedia India Pvt Ltd

    • Responsible for rebranding of Mentor Magazine • Responsible for launching MentorsConnect online platform on the market • Responsible for marketing, preparation and implementation marketing strategy for Mentor Magazine and MentorsConnect • Responsible for targeting new users of platform and acquering associates

  • 9 Monate, März 2009 - Nov. 2009

    Product Manager

    PKO BP

    • interact with clients’ advisors via phone or e-mail in Corporate Products Department • Write and prepare letters, instruction manuals and literature, e.g. bulletins, sell sheets, brochures, update various reports as needed. • Evaluation and analysis of market conditions, responsible for identifying areas of potential market research to stay current on consumer insight, trends, new products. Build recommendations for product growth and responsible for product forecasting. • Responsi

  • 4 Monate, Aug. 2008 - Nov. 2008

    Business Research in Marketing & Sales

    Span InfoTech - Bangalore - India

    • identifying prospects/companies with whom Span can do business • targeting clients and sending focused mails • generating new lead list from search engines • delivering corporate presentation • coordinating for technical presentations • following up with the prospect after the technical presentations • talks with potential clients from BeNeLux market

  • 3 Monate, Juli 2007 - Sep. 2007

    Guest Relation Manager, translator, interpretator, animator

    Roma Hotel, Bella Vista Hotel - Hurghada - Egypt

    • sport and kid animator • translation of documents • intermediary between managers and clients • producing satisfactory surveys • reporting to General Manager

  • 3 Monate, Okt. 2006 - Dez. 2006

    Assistant in Marketing Department

    Sephora Poland - Warsaw

    • • Responsible for producing newsletters, creating texts on leaflets for the marketing department. • Also responsible for sending and receiving orders on the website, editing articles on the website, segregation of the discount coupons, processed client complaints and help the department in local marketing campaings.

  • 3 Monate, Juli 2006 - Sep. 2006

    Animator

    Oasis Tours - Hammamet - Tunisia

    • Worked as an activity counsellor for kids aging between 5-11 and adults. • Organized everyday events, plays, recreational and educational activities.

  • 2 Monate, Feb. 2005 - März 2005

    Telemarketer

    Polish Center of Marketing - Warsaw - Poland

    • Selling telecommunication services. • Established 10+ potential customers everyday with ~50% success rate.

  • 11 Monate, Sep. 2002 - Juli 2003

    Executive Assistant to The General Director For Foreign Language Centre

    The Foreign Language Center in Warsaw School of Economics - Poland

    • Daily task included planning schedule, translating and preparing documents and facilitated personal and phone inquiries.

Ausbildung von Zofia Cwiertniewicz

  • 6 Monate, Jan. 2007 - Juni 2007

    business, marketing, management

    ESC Rennes School of Business - France

    • International Comparative Accounting • External Auditing • Mergers & Acquisitions • International Negotiations

  • 2 Monate, Aug. 2004 - Sep. 2004

    french language and culture

    The University of J.C. Monnet in Saint-Etienne - France

  • 4 Jahre und 10 Monate, Sep. 2003 - Juni 2008

    Management & Marketing; Finance & Banking

    Warsaw School of Economics

    • strategic management path • investment banking in Banking Department which has 5 programme in Europe according to Financial Times on 17.IX.2007

Sprachen

  • Englisch

    Fließend

  • Polnisch

    Muttersprache

  • Französisch

    Gut

  • Arabisch

    Grundlagen

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