Zoltán Budai

Angestellt, Storage Administrator, A1 Telekom Austria AG
Wien, Österreich

Suchst Du einen anderen Zoltán Budai?

Fähigkeiten und Kenntnisse

Backup & Storage knowledge
EMC Networker
Symmetrix
Centera
Symantec Netbackup
XP
Cisco SAN Switches
SAN Fabrics
Unix know-how
Windows Administration
Outsourcing
Work migrations
High Troubleshooting skills
Quick-learner
Ticketing Systems
Incident-
Problem-
and Change-management
EMC VNX
Brocade SAN
HP 3PAR
Storage
NetApp
EMC Isilon
Dell Powermax
Dell Unity

Werdegang

Berufserfahrung von Zoltán Budai

  • Bis heute 13 Jahre und 9 Monate, seit Nov. 2011

    Storage Administrator

    A1 Telekom Austria AG

    Management and operation of heterogeneous Storage Area Network on several locations. Setting requirements in the field of storage, server administration and independent data protection. Active involvement in projects that support and assist in the planning and commissioning of the infrastructure (servers, storage, backup). Documentation and creation of technical storage concepts (working closely with colleagues from Server, Backup, DB, DC). Coordination and execution of infrastructure projects.

  • 3 Jahre und 3 Monate, Sep. 2008 - Nov. 2011

    Storage Administrator

    HP Hungary Ltd.

    Monitoring, operation, maintenance of hardware and software for preconfigured computing systems. Performing daily checks of backup & SAN environment of our customers. Performing second-level support for service interruptions, such as failures of backup servers or EMC/ HDS- SAN disk storage systems. Forwarding unresolved problems to vendor support for resolution. Monitoring system backups and executing restores. Gathering reporting data and creating management/customer reports.

  • 1 Jahr und 1 Monat, Sep. 2007 - Sep. 2008

    Deputy Team Leader

    EDS Hungary Ltd.

    Helping the Team Leader: administration of agents work, motivate for productivity improvement, achieving client SLAs. Improve the procedures of the team. Answers questions of team members about operational procedures Successfully outsourced a part of the team's work

  • 6 Monate, Apr. 2007 - Sep. 2007

    Remote Desktop Management

    EDS Hungary Ltd.

    Solving IT related issues remotely Monitoring ticket inbox Creating documents, helding training, providing support for Service Desk Agents Creating solution for common problems

  • 1 Jahr und 7 Monate, Okt. 2005 - Apr. 2007

    1st, 2nd Level Service Desk Analyst

    Getronics

    1st level: Providing remote IT support for client company Answering for client requests via phone or e-mail Solving issues remotely, if possible Dispatching tickets to higher level groups, if necessary 2nd level: provide support for 1st level agents monitoring ticket inbox solving complex issues remotely creating documentation for 1st level providing training for 1st level agents

  • 1 Jahr und 1 Monat, Okt. 2004 - Okt. 2005

    IT User Suppor Associate

    Central European University Ltd.

    Providing end user support on-site, troubleshooting complex problems Maintenance, installation of Lab computers, printers

Ausbildung von Zoltán Budai

  • 3 Jahre und 11 Monate, Sep. 2000 - Juli 2004

    Informatics

    Széchenyi István University

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Fließend

  • Ungarisch

    Muttersprache

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