Zoltan Gal

Global product line UPS service development Service Product Management Service Products harmonization Training portfolio development Customer communication management Alignment of services to business unit directives Profit & loss responsibility Management of local after sales team Management of trainings, support services and administration Pricing strategies International service contracts management Warranty policies development Forecasting both top line and predictive material consumption

Competence areas: Support Team management. Training and warranty management. Spare parts pricing and logistics. Service strategy. Customer relationship management.

Commercial service sales manager for whole Switzerland Areas of responsibility: Global service results for Switzerland (sales and margin). Sales of maintenance contracts, maintenances, repairs, projects. Negotitation of prices with suppliers and customers. Material management. Support to finance (sales, collection). Forecasting.

UPS Systems Project Management Negotiations with suppliers New opportunities research Costs & timing analysis at the end of the projects Pre-Sales support to customers for UPS systems and monitoring Quotations preparation and discussion with customers Order Management Organisation of orders, transportations, commisionings & trainings VPN Server installations Improvement of processes to increase efficiency and margin Cooperation with R&D Sales of automatic shut-down software

- Specification, R&D, project management of RF-ID Systems - Microcontrollers programming for PIC12 e PIC16 (assembler & C) - Project management of printed circuit boards HF (433 MHz – 900 MHz) - Project management and resources planning

Specification, design, simulation of digital integrated circuits (ASIC) Project leading Training coordination Coaching of a digital development team in Shanghai Presentation of seminars Development (VHDL, Synthesis, Place & Route, static timing analysis) and test of IC in multi-site projects (Dublin, Boeblingen, and Tokio) Wafer and LGA samples evaluation Development and test of verification programs for display drivers Laboratory measures on IC Reverse engineering, PEM analysis

Microelettronica, telecommunications