abdullah akram

At Emumba, I built and maintained scalable backend systems using Node.js and TypeScript, optimized MySQL and Redis performance, deployed containerized services with Docker, worked across AWS and Azure environments, supported Infrastructure as Code with Terraform, integrated third-party APIs, and contributed to architecture discussions, sprint planning, and code reviews to maintain strong engineering standards

At TeleVox, I led backend architecture for a large-scale healthcare communication platform, designing NestJS-based microservices to process patient data and orchestrate automated SMS, IVR, and email workflows. I implemented event-driven systems using RabbitMQ, BullMQ, and Azure Functions, integrated Twilio for multi-channel communication, improved CI/CD and observability practices, and led a team of 10 engineers to maintain high system reliability in a regulated environment