alessandra caratozzolo

- Improve data management and data consistency - Support CRM users - Responsible for operational support on CRM trainings for sales departments worldwide - Responsible for cross channels communications activities - Support User Acceptance Testing (UAT) and Operational Acceptance Testing (ORT) - Prepare reports, spreadsheets and presentations

- Coordinate company events - Supervise and coach office manager on a weekly basis - Overseeing inventory, distribution of goods and facility layout - Function as primary liaison to customers to ensure excellent customer experience - Examine financial data/statements and utilize them to improve profitability

- Execute communication to internal and external stakeholders - Responsible for organizing Company’s charity Events - Customer Relationship Management - Operational Logistics and focused research & networking - Manage company online updates

- Assist in organizing the embassy’s outreach activities - Participate in implementing the overall communication strategy - Answer inquiries from other embassies - Serve as executive assistant to the Consular - Coordinate events for the cultural department - Coordinator of the photographic exhibition called “Totally International “

- Responsible for writing professional letters to clients - Responsible for updating the clients portfolio - Perform data management and scheduled appointments - Performed daily calls and weekly meetings with clients - Answer enquiries from customers and companies

International Marketing