jawed ahmad

Contributed to 5+ global banking projects (Retail/Investment Banking), led 2+ web app initiatives, and gained onsite experience in the Netherlands. Developed 6+ BRDs, FRDs, SRS, and RTMs for project alignment. Defined 10+ AS-IS/TO-BE states, translating requirements into system specs. Facilitated requirement-gathering using SWOT, Root Cause, Gap, Impact Analysis, and MoSCoW prioritization. Proficient in JIRA, SQL, Tableau/Power BI, Balsamiq, and Visio, reducing UAT defects by 15% with 98% approval.

Worked in FX Confirmation (Treasury), Payment and Transfer of Securities & Settlement process in Capital Markets (Operations) with using tools like Murex, Inteli-match, Bloomberg, T24 etc. Managed quality, drove production, and updated daily MIS, ensuring timely and accurate reporting for over 2 projects. Ensured all customer questions, requests and escalations are answered and problems solved in a timely manner or within cut-off and maintain KPIs, SLAs, & SOPs.

Facilitated AML, Client onboarding, CDD, EDD, FATCA and KYC verification. Reviewed and flagged suspicious transactions (Transaction Monitoring) from AML alerts. Reviewed and analyzed over 10+ negative news, OFAC, Watchlist & PEP alerts to ensure compliance and mitigate risks.

Worked in Audit and Loan Processing for US-Mortgage, reviewing loan types and guidelines such as FRM, ARMs, Fannie Mae, Freddie Mac, FHA, and VA to assess loan quality and eligibility for the secondary market.

Worked as Customer Care Representative at IBM Daksh (Now called Concentrix).