karim makhlouf

- Scrum Master - IT project management - Driving the Agile implementation for support activities for major tool within the organization - Investigating and delivering business requests to development team

- Support junior project manager - Driving the Agile implementation for support activities for major tool within the organization - Investigating and delivering business requests to development team

- Implement and customize of Roambi dynamic analytics tool for regular release reports.

- Successful development and delivery of Knowledge Management reports to various internal customers using SAP BusinessObject Business Intelligence (BI) tool - Supporting the creation of analyses and dashboards - Creating surveys and survey reports for a wide range of internal customers

- Restructured the information architecture of the internal SAP Global Legal portal - Created process-map documentation for the Global Legal contracts and Operations team - Assisted in reporting on the areas where SAP Global Legal has presence in the SAP Corporate Portal

- Developed new warehousing system processes, leading into an increase in the logistics efficiency - Project manager for setting KPIs and developing analytic standard reporting - Team-lead for acquiring ISO 9001-2008 with SGS Consulting-Syria

- Followed up on government related RFQ, and identified possible opportunities - Negotiated partnership and franchise contracts with companies - Reporting to the management regarding updates about the business environment changes and promising potentials

Enterprise Applications, E-service adoption and service quality

Process Management, Production Management/Logistics,