khalid Mukhtar

Undertaking data collection, pre-processing and analysis. ,Presented information using data visualization techniques. ,Designed and build production-ready machine-learning models and feature extraction systems to address the business problems.

Led the company transformation project, create sophistecated data structure to aid in the development of corporate insight and strategy, Interpreted the data, analyzing results using statistical techniques, Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality, Managed all aspects of the network (Contracted SLAs and QoS with The customer), Improved the manage service processes to match the ITILL standards.

Reviewed all the MS process for assurance and compliance. Managed NoC ITIL processes. Trained more than 121 trainee Created 100% of the Automation project in the communication technology department (CT), and participated in the transformation projects, including date structuring, analysis enhancing the field teams response time considerably.

Fault Management Process (WCDMA and GSM) project as NMC engineer ), Monitoring the network to observe any faults (first handler and first troubleshooter), Provide remote technical assistance to field teams and ensure that field works are implemented without impacting the network health. Change and Small Activities (handling 79 change 77 was successful with no rollback).

As a lecturer I was responsible of teaching some subjects in the curriculum in both faculty of engineering science and faculty of human development (Mathmatics, statistics and stochastics, etc..). Arranging and managing the examinations of the faculty, Complementary Research, workshops for courses preparation.

Fault Management, Change Management, Request fulfillment. worked in Sudatel WCDMA, CDMA and GSM project as FO BSS engineer (OMC Engineer), Monitoring the network to observe any faults (first handler and first troubleshooter)